IT Jobs
Birmingham, England
£27000 - £35000 per annum
Permanent
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Software Support Consultant

A leading supplier of award-winning Project Management software have an immediate requirement for a Software support Consultant to join the customer support team.

Key Skills: Software Support Consultant, customer support, SaaS, Project Management, helpdesk

Location: Home based – UK (hours Mon – Fri 11:30am – 7:30pm)

Salary: Circa £27,000 – £35,000 10% bonus private medical, pension scheme (5%), life assurance

As Software Support Consultant you will have previous experience of working within a technical/software support role and have a passion for delivering exceptional customer service and support.

This is a fully remote role (working from home) and the hours are 11:30am to 7:30pm (Mon – Fri).

As Software Support Consultant you will have a flexible and adaptable attitude and excellent organisation/time management skills.

Your role will include:

* Resolving issues in the areas of product functionality, system configuration/setup, and bugs/enhancements.
* Serving as primary support liaison between company and customer.
* Conveying customer feedback to product development and quality assurance staff as appropriate

This is a fantastic opportunity to join a growing company and be part of growing team with career opportunities.

Please click apply now for more details.