Application Engineer

Industry Sector – Lift Engineer / Lifts / Elevators / Goods Lifts / Controllers

Job Type: Permanent

Location: North Wales, near Chester

Post Code: CH7 1AP

Salary: £40,000 to £50,000 + Car + Benefits

Start Date: ASAP

As an Application Engineer you’ll be office based near Chester with a focus on lift industry product support and engineering. Roles exist for Team Leaders / Senior Engineer for candidates with the relevant level of experience.

Main duties

* Manage your time on project calls/technical support in accordance with internal & ISO procedures.
* Be competent in providing design/engineering solutions compliant with relevant industry standards.
* Become expert level in all products to provide support at all levels.
* Build and maintain structured approach to technical support; methods, files, processes.
* To become conversant and competent with the current IT platforms including the CRM and ERP systems.
* Liaise with internal/external teams with all related tasks including customer meetings and site surveys.
* Maintain customer support with claims and analysis.
* Claim analysis and reporting.

Additional duties for Senior / Team Leaders

* Manage day to day design engineering project scheduling; in accordance with company KPI’s and internal procedures.
* Overview and Approval procedure for application engineering; ensuring technical and design/drawing work is in accordance with relevant standards.
* Oversee Project related drawings for customer approval, layout, procurement and fabrication.
* Provide support and training on Solidworks, design, engineering and relevant standards.
* Collaboration with factories and R&D departments to maintain and support product development.

Qualities required

* You will be a motivated individual with excellent time management and a confident member of a team able to assist and communicate with staff at all levels.
* Knowledge of controller and signalisation is essential.
* Full UK driving licence.
* Previous experience in the Lift / Elevator Engineering field is essential.
* Qualification in an electronic/engineering discipline or industry specific qualifications.

The role will suit individuals currently working as an Application Engineer, Lift Engineer, Customer Support, Technical Support Engineer – Lifts, Mechancial Engineer and be living within a commutable distance of Chester, North Wales, Liverpool, Rhyl, Oswestry, Denbigh or be willing to relocate.

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